Stadium Information
The Montgomery Biscuits would like to welcome you to another exciting season at Montgomery Riverwalk Stadium. We're glad to have you at a Biscuits game and want you to have wonderful time while you're here. Here, you will get an overview of most everything you need to know about Riverwalk Stadium. Thank you for visiting and Go Biscuits!
Alcoholic Beverages
Fans may not bring alcoholic beverages into or out of Riverwalk Stadium. Guests purchasing alcohol at Biscuits games must show proof that they are of legal drinking age. Sales of beer and alcohol at the ballpark end after the first pitch of the 8th inning. The Montgomery Biscuits reserve the right to deny the sale of alcoholic beverages.
Animals
Pets are not permitted in Riverwalk Stadium, with the exception of dogs at work.
Anthem Singers
The majority of singers honored are members of an
organization having a group outing at a game. Sometimes
there are openings for individuals. Please send a
tape with a letter of request to the attention of
April Catarella at 200 Coosa Street, Montgomery, AL
36104.
Baptist Health First Aid
The Baptist Health First Aid facility is located on
the concourse near the Biscuit Basket retail store
behind section 111. For major or minor medical incidents,
please come to Baptist Health First Aid or contact
a Biscuits staff member.
Barrier-Free Seating
Barrier-free seating is available for fans with special needs at all levels in Riverwalk Stadium. Requests for barrier-free seating must be made when tickets are purchased. Barrier-free areas accommodate wheelchairs and companion seating.
Beverage, Food, Containers
No bottles, cans, alcoholic beverages or food may
be brought into Riverwalk Stadium. The Biscuits will
do their best to accommodate fans with dietary restrictions.
If you have a specific need, please check in at the
Guest Services Desk behind section 111.
Biscuit Bucks
Biscuit Bucks are the voucher currency that can be used as "funny money" at Riverwalk Stadium. Biscuit Bucks are prepaid and come in $1 and $5 increments. It can be used to buy food at any Riverwalk Stadium concession operation, to purchase retail items at the Biscuit Basket or to buy game tickets.
Biscuits Merchandise
To buy hats, t-shirts, and other cool Biscuits stuff,
order from home at www.biscuitsbaseball.com or visit
the Biscuit Basket store on the concourse level behind
section 111. The store is open during games and also
Monday through Saturday, 10:00 a.m. to 4:00 p.m.
Club Car Bar
The Club Car Bar, "the place to be" at Riverwalk
Stadium, is open only to suite holders and Executive
Club season ticket holders during the game. In the
beginning of the fifth inning, the Club Car Bar opens
to the public. Located along the first base line in
the historic train shed, this exclusive location offers
several unique features including TVs located at either
end of the bar and a fully stocked bar created from
timbers taken from the restored train shed during
construction of the stadium.
Concessions
The Montgomery Biscuits offer a variety of food and
beverages throughout Riverwalk Stadium. Not only do
the Biscuits have two large concession stands - The
Rail Yard and The Train Depot - with ballpark favorites
for everyone, but don't forget to take note of the
portable carts located throughout the ballpark featuring
favorites like barbecue, Philly cheese steaks, popcorn,
ice cream and other yummy selections including, of
course, biscuits!
Drinking
Fountains
Drinking fountains at the ballpark are located on
the concourse level behind sections 103 and 112.
Elevators
The elevator for suite level and press box access is located across from section 109 near the Biscuit Basket store. For access to field level, the elevator is located across from section 105.
Employment
The Montgomery Biscuits offer a variety of seasonal
employment opportunities. For an employment application,
stop by the Guest Services Desk, located behind section
111, to pick one up.
Fan Mail
Please mail all fan mail to:
Montgomery Biscuits
Riverwalk Stadium
200 Coosa St.
Montgomery, AL 36104
The Montgomery Biscuits are not responsible for the return of any mailed items.
Fan Suggestions
Guests with a comment or suggestion may express it
in person at the Guest Services Desk behind section
111.
Gates Open
Montgomery Riverwalk Stadium gates open one hour and 15 minutes before the scheduled start of the game.
Guest Services
The Guest Services Desk is located on the concourse
behind section 111. A Biscuits representative will
be at your service throughout each game to assist
you with questions.
Internet Information
To find the most up-to-date information on the Biscuits, go to the website at www.biscuitsbaseball.com. You'll find the latest player standings, facts about the ballpark and other interesting information about your Montgomery Biscuits. You can also purchase Biscuits merchandise at our online store or order your Biscuits tickets and print them out at home.
Lost and Found
All found items should be turned in at the Guest Services
Desk behind section 111. For any items you may have
lost, please ask at the Guest Services Desk.
Lost Parents/Found Children
Parents should report a lost child to a representative
at the Guest Services Desk located behind section
111. A customer service representative will contact
security immediately. We ask that parents instruct
children visiting Riverwalk Stadium to find a security
officer, tell a Biscuits employee or go to the Guest
Service Desk should they become separated from their
parents.
MAX, Your Community Credit Union! ATM
The automatic teller machine is located in the Biscuit Basket retail store. The Biscuit Basket is in the third base wing behind section 111.
Montgomery Advertiser Autograph Section
Biscuits players are available to sign autographs for about 30 minutes before the start of the game. The autograph session will end 15 minutes before the scheduled start of each home game. Players may not sign autographs during a game. The Autograph Section is located at field level down the third base line between sections 101 and 102.
Paging
Paging for guests in the park will be done only in
an emergency. See a Biscuits representative at the
Guest Services Desk behind section 111 to have someone
paged.
Parking
Several parking lots are located within five blocks
of Riverwalk Stadium. Many lots charge a small fee
for parking during games. We think you and your guests
will quickly identify your "favorite" place
to park - whether it be a private business, your favorite
restaurant or one of the lots built especially for
downtown events.
Gameday Parking
The following areas are available for gameday parking for the public. Parking in these lots is just $4.00 per car.
Lot #2: Corner of N. Perry St. and Columbus St.
Lot #3: Between Randolph St. and Columbus St. along N. Perry St.
Lot #4: Corner of N. McDonough St. and Columbus St.
City: Corner of N. Perry St. and Monroe St.
Prepurchased Parking Passes
Suite holders and full season ticket holders have the option of purchasing a season long parking pass. For those who have this pass, the following parking options are available:
Coosa: Coosa St. directly across from the stadium; suite holders ONLY
Lot #1: Corner of Randolph St. and N. Court St., full season ticket holders ONLY
Handicap Parking
Those who require handicap parking may park in Lot #1 on the corner of Randolph St. and N. Court St.
Bus Parking
If your group is traveling by bus to the ballpark, pickup and drop-off locations are directly in front of Riverwalk Stadium on Tallapoosa and Coosa Streets. Bus parking is available in the Landmark parking lot on the corner of Columbus St. and N. Hull St.
Re-entering Riverwalk Stadium
Fans may leave the ballpark and return during Biscuits games. Show a ticket taker your ticket and have your hand stamped before exiting.
Scoreboard Messages
To have a birthday announced at Montgomery Riverwalk
Stadium, please come to the Guest Services Desk before
the end of the second inning of the game. Due to limited
scoreboard space, the Biscuits are not able to announce
anniversaries, out-of-town guests or other special
events -- only birthdays.
Smoking
Riverwalk Stadium is a smoke-free facility. Fans who wish to smoke during a game may exit and re-enter by showing their ticket to a ticket taker and having their hand stamped before exiting.
Ticket Information
Box Office
Purchase tickets in person for a Biscuits game at the Box Office:
Montgomery Biscuits
Box Office
200 Coosa St.
Montgomery, AL 36104
Box Office Hours
Monday - Friday: 10:00 am to 5:30 pm
Game Days: 10:00 am to middle of the 6th inning
Tickets by Telephone
Tickets for all Montgomery Biscuits games are available
by phone during regular box office hours and can be
charged to your Visa, MasterCard, Discover or American
Express. Call 334-323-2255 to order. A service charge
of 50 cents per ticket will be added to each phone
order. $2.00 for shipping and handling will be added
to all mailed orders.
Tickets Over the Internet
Buy tickets through the Biscuits website at www.biscuitsbaseball.com. A service charge of $1.00 per ticket will be added to each Internet order.
Individual Game Ticket Prices
Super Box: $11
Box: $9
Lawn Seating / GA: $7
Wheelchair accessible seating is available in Executive Club, Super Box and Box seating levels.
Ticket
Packages
Executive Club (full season): $910
Super Box (full season): $770
Super Box (35 Games): $385
Box (35 Games): $315
Super Box (12 Games): $132
Super Box (6 Games): $66
Box (12 Games): $108
Box (6 Games): $54
Ticket Resale
The resale of Montgomery Biscuits tickets on Riverwalk Stadium grounds is prohibited. This includes the resale of tickets at face value and distribution at no charge.
Tickets for Babies/Toddlers
Children who have reached their second birthday require a ticket to enter Riverwalk Stadium. They must have their own seat. If the child is under the age of 2 and requires his or her own seat, a ticket must be purchased.
Lost or Stolen Tickets
Please remember that game tickets are like money and should be secured like cash. Should tickets be lost or stolen, please contact the Biscuits Box Office immediately.
Refunds
There are no refunds once a ticket has been purchased. However, if you are a season ticket holder entitled to Diamond Club benefits, you can bring your unused season ticket to the box office and exchange it for a ticket of equal or lesser value for a later date, subject to availability.
Rain Checks
A game is considered official after five complete innings (4 1/2 innings when the Biscuits are leading). If a game is stopped before it becomes official or before it starts, your ticket will act as a rain check for a future game. You can redeem your ticket at the Box Office for tickets to a future game, subject to availability.
Rain checks are available at the Box Office or by mail. For mail exchanges, please send your ticket stubs along with three future game choices to:
Montgomery Biscuits
Ticket Office
200 Coosa St.
Montgomery, AL 36104
Please enclose a self-addressed, stamped envelope. If you are a group leader, your representative will contact you to discuss your options.
Personal Check Policy
Personal checks will be accepted at the Box Office and the Biscuit Basket.
Will Call
Game tickets may be picked up at the Biscuits Box Office during normal hours of operation. Tickets can only be released to the person whose name the tickets are being held under, with proper identification.
Season
Ticket Perks
Season ticket holders enjoy the advantages of Diamond
Club benefits:
Same great seats for every game
"Never a Wasted Ticket" program, allowing
for the exchange of any unused ticket for a free reserved
seat, if available, or a lawn ticket for a future
game.
Free Biscuits Newsletter
Free
food vouchers
Priority ticket for the playoffs
First chance to upgrade tickets and seats for future
seasons
Unused Ticket Donation Program: we'll make sure that
a worth organization gets to see the game in your
place if you can't make it.
Additional advantages for full-season ticket holders include the following:
Guaranteed Giveaways
Daily game notes
Opportunity to purchase a season long parking pass
VIP Dugout Tour
Executive Club ticket holders, in addition to the above benefits, also receive the following:
Roomy 22" Seats
Club Car Bar access during the game
Personalized tickets
Group Outing
If you're part of a group looking for something fun to do together this summer, the Biscuits have a simple recipe for fun! We have options to accommodate groups of any size and we make it easy to put your event together. A Biscuits representative will be happy to help you select a date, design the menu and develop special themes and prizing for your event. Pick the plan that fits your group's size and budget. Among the options:
· Have your whole group sit together with group seating. You can choose the 21" theatre style seats in Super Box or Box sections or the picnic-style atmosphere in the lawn area.
· The Boxcar Buffet is the hottest group entertainment venue at the stadium. Welcome your group to "the place to eat" during the summer. Choose from quarter chicken, jumbo brats, third pound burgers and jumbo hot dogs - all grilled before your eyes - along with an all-you-can-eat side dish buffet including salads, a variety of vegetables, baked beans, dessert and nonalcoholic beverages. Beer and spirits may be added upon request.
· The Whistle Stop Grille may be reserved for private parties of up to 50 guests. Party options include a grilled picnic dinner and special group welcome. Located in left field along the third base line, this unique venue offers a private wait staff, terrace style seating and an amazing view of the ballpark.
· The Locomotive Loft, a private dining area overlooking the third base line, the Alabama River and the city skyline, offers seating for groups of 20-100 people. The outdoor party deck at suite level has a "bistro" like feel, complete with twinkle lights and a private serving staff. Menu includes a buffet serving carved meats, hot off the grill, and a built-in full service bar.
· For a special group outing, go first-class with one of our luxury suites.
The Biscuits reserve two for use by
anyone on a nightly basis. These comfortable, fully furnished suites come complete with wet bar, refrigerator,
air conditioning and outside balcony seating overlooking the field. Access to the Club Car Bar, catered menu
options and two parking passes are included in your suite rental. Nightly suites accommodate up to 20 guests,
but two adjacent suites may be opened to form a single suite unit for a group of up to 40 guests.
Group Benefits
· Everyone sits together!
· No waiting in ticket lines
· No wondering about ticket availability
· We'll recognize your group on the scoreboard and with a special PA announcement
· Participate in a group raffle where one person in your group will win a special prize
· Customized t-shirts for your whole group with a limited edition logo on the back
· No payment due until 45 days before your event
· Honor someone in your group with a first pitch to start the game*
· Have a member of your group sing the National Anthem!*
Call 334-323-2255 to learn more about special group outings with the Biscuits.
Birthday Cakes
To order a custom designed cake, call 334-323-2255 and contact your group or corporate sales representative at least one week before your special day.
Finding Your Rep
If you need assistance, simply check in at the Guest Service Desk behind section 111 and someone will locate your group sales representative. Or just ask one of the concierges in your section for help.
Group Raffle
Group Raffle forms are to be filled out and dropped off at the Guest Service Desk prior to the start of the third inning. Winners will be announced over the public address system and on the scoreboard during the game.
